Used Product and Buyback Program
Thank you for your interest in our "Pre-owned Product and Buyback Program". We have a limited stock of pre-owned, dent&ding, and like new product in our various merchandise categories. checking out our FAQ and Policies page. If you don't find your answer here, let us know. We answer most messages within 48 hours, and we are happy to help you locate something special for your favorite gamer, collector, and most important Hero!
Visit our Refund Policy page for more information: https://spiedagames.com/24215224400/policies/refund-policy.html?locale=en
Grand Opening Shipping Offers
During our grand opening, we have special offers available for shipping. For orders totals above $99, we will provide free shipping. Additionally, we offer free two-day shipping on most items for orders above $199. These offers will be available for any order made during the our Grand Opening Sale.
Shipping Methods
We have the ability to ship through FedEx, UPS, USPS, and local courier. Our basic and free shipping options will use one or more of these ship methods, at our discretion.
Shipping Location
Our warehouse is located in Springfield, VA, and shipping costs will be calculated from this location to your provided shipping address.
Local Pickup and Delivery
During our Grand Opening Sale, we will offer Local Delivery and Pick Up options. Local Delivery is available within 5 miles of zip-code 22150. If your order total is over $99 and shipping address is within range, the order may qualify for FREE 2-day local delivery by our courier. If your order is worth $149 and are within range, your order may qualify for FREE same-day delivery.
In all other cases, local delivery costs $5. These prices are subject to change after the Grand Opening.
Local Pickup is available for most orders, and is always free. We will contact you to schedule a pickup time and date.
Drop Ship
Drop Ship is currently not available.
Customers in the Northern Virginia area may take advantage of our Used Product and Buyback Program. Simply send an email to bbp@spiedagames.com containing "USED and BBP: <order number>" in the subject line, where <order number> is the original Spieda Games order number for the product if it was purchased with us. Also, in the body of the email, please include the product name, manufacturer, UPC, and condition of each product you wish to sell. Product condition codes are listed in the table below.
NEW and Sealed - NEW
Open, complete, not played, and mint not punched - Like New
Played, complete but may be punched - Like New
Played, missing parts - Incomplete
Played/Opened, damaged or missing box, complete - No Box
Played, damaged or missing box, missing parts - No Box Inc